Where African
Culture Lives

1. ACCEPTANCE OF TERMS

By accessing or using kwayv — AfricaSoulCentral (operated by kwayv Media, "we", "us", "our"), you agree to these Terms. kwayv — AfricaSoulCentral is a pan-African user-generated content platform. If you disagree, do not use the platform.

Minimum age: You must be at least 18 years old to register or upload content.

2. USER ACCOUNTS

You are responsible for your account credentials and all activity under your account. Do not share your password. We reserve the right to suspend accounts that violate these Terms without prior notice.

3. USER-GENERATED CONTENT (UGC)

License you grant us: By uploading content, you grant kwayv Media a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, display, distribute and promote your content on the platform and in marketing materials for the duration of your account.

You retain full ownership of all content you upload. We make no claim of ownership over your original works.

Prohibited content:

• Content infringing copyright, trademarks or other intellectual property rights
• Pornographic, sexually explicit or adult content of any kind
• Hate speech targeting ethnicity, religion, gender, nationality or sexual orientation
• Graphic violence, gore or content glorifying harm or terrorism
• Content involving minors inappropriately (zero tolerance — reported to authorities immediately)
• Spam, misleading content or coordinated inauthentic behaviour
• Content violating Nigerian law, South African law, Ghanaian law or applicable international law

4. COPYRIGHT — NIGERIA COPYRIGHT ACT 2022

We comply with the Nigeria Copyright Act 2022. We operate a notice-and-takedown system consistent with Section 74. We use ACRCloud audio fingerprinting at upload to proactively detect copyrighted music before content goes live.

To file a takedown notice: Email dmca@kwayvapp.com including: (a) identification of the copyrighted work; (b) URL of infringing content; (c) your contact details; (d) statement that you are the rights owner or authorised agent.

We remove infringing content within 48 hours of a valid notice. Counter-notices may be submitted within 7 days. Three-strikes policy: repeat infringers are permanently banned.

5. SOUTH AFRICAN COMPLIANCE

We comply with the Electronic Communications and Transactions Act (ECTA) 2002 and the Consumer Protection Act 68 of 2008. South African users have the right to cancel subscription services within a cooling-off period as prescribed by the CPA. Content moderation also observes the Films and Publications Act regarding prohibited content classifications.

6. GHANAIAN COMPLIANCE

We comply with Ghana's Electronic Communications Act 2008 (Act 775) and the Copyright Act 2005 (Act 690). Ghanaian users may report infringing content or rights violations through the same DMCA/takedown process above.

7. PROHIBITED CONDUCT

• Reverse-engineering, scraping or overloading platform infrastructure
• Impersonating other users, creators or kwayv — AfricaSoulCentral staff
• Distributing malware or phishing content via the platform
• Artificially manipulating view counts, likes or engagement metrics
• Creating multiple accounts to evade bans

8. CONTENT MODERATION

Reported content is reviewed within 24 hours. We reserve the right to remove any content at sole discretion without notice. CSAM and terrorism content is immediately reported to relevant law enforcement in Nigeria, South Africa and Ghana.

9. MONETISATION

Premium subscriptions are processed via Paystack under their terms. Creator Fund distributions are governed by separate creator agreements. We reserve the right to modify monetisation terms with 30 days' notice.

10. DISCLAIMER & LIMITATION OF LIABILITY

kwayv — AfricaSoulCentral is provided "as is" without warranties. We are not liable for user-generated content. Our maximum liability is limited to the amount you paid us in the preceding 12 months or ₦5,000 (whichever is greater). Nothing in these Terms excludes liability for death, personal injury or fraud.

11. GOVERNING LAW & DISPUTES

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes are subject to the exclusive jurisdiction of Nigerian courts. For South African users, the South African Consumer Court has concurrent jurisdiction over consumer protection matters.

12. CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance. Material changes are notified via email or in-app notice with 14 days advance notice.

Contact: hello@kwayvapp.com · kwayv Media · Nigeria

1. WHO WE ARE

kwayv Media ("we", "us") operates kwayv — AfricaSoulCentral at ekasihub.kolademensah-hub.workers.dev. We are the data controller under the Nigeria Data Protection Act 2023 (NDPA), the General Application and Implementation Directive (GAID) 2025, South Africa's Protection of Personal Information Act (POPIA), and Ghana's Data Protection Act 2012 (Act 843).

Privacy contact: privacy@kwayvapp.com

2. WHAT DATA WE COLLECT

• Account data: Email address, display name, hashed password
• Content data: Videos you upload, titles, descriptions, categories, thumbnails
• Usage data: Views, likes, device type, browser, IP address, session duration
• Payment data: Transaction IDs from Paystack (we never store card numbers)
• Audio fingerprints: Sent to ACRCloud at upload for copyright scanning only — not stored by us

We apply data minimisation — collecting only what is strictly necessary (NDPA s.24, POPIA s.10, Ghana DPA s.17).

3. LEGAL BASIS FOR PROCESSING

• Contract: Processing your account data and uploads to deliver the service
• Legitimate interests: Platform security, fraud prevention, analytics
• Legal obligation: Copyright enforcement, law enforcement requests
• Consent: Marketing communications (you may withdraw at any time)

4. HOW WE USE YOUR DATA

• To operate and improve kwayv — AfricaSoulCentral
• To authenticate your account and prevent fraud
• To display your uploaded content to other users
• To send platform notifications (you may opt out at any time)
• To comply with copyright enforcement and legal obligations
• To process payments via Paystack

5. DATA STORAGE & INTERNATIONAL TRANSFERS

Your data is stored on Supabase infrastructure in the EU (Ireland). This constitutes a cross-border transfer under NDPA s.43, POPIA s.72, and Ghana DPA s.33. Supabase maintains EU-level GDPR compliance, providing adequate protection. A Data Processing Agreement (DPA) is in place with Supabase.

Your video files are stored in Supabase Storage (public CDN). By uploading, you consent to this international transfer.

6. YOUR RIGHTS

Under NDPA 2023, POPIA, and Ghana DPA 2012, you have the right to:

• Access: Request a copy of all personal data we hold about you
• Correction: Request we correct inaccurate or incomplete data
• Deletion: Request deletion of your account and all associated data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing for direct marketing at any time
• Withdraw consent: Where processing is consent-based, withdraw at any time
• Restrict processing: Request we restrict processing while a dispute is investigated

To exercise any right: email privacy@kwayvapp.com. We respond within 30 days (NDPA), 30 days (POPIA), 21 days (Ghana DPA) — we apply the stricter timeline.

7. DATA RETENTION

• Account & profile data: Retained while account is active; deleted within 90 days of account closure
• Uploaded videos: Deleted within 30 days of account deletion or on your request
• Usage/analytics data: Retained for 24 months, then aggregated anonymously
• Payment transaction records: Retained for 7 years (Nigerian FIRS tax compliance)
• IP address logs: Retained for 90 days for security, then deleted

8. COOKIES & TRACKING

Strictly necessary: Supabase session cookies (authentication) — cannot be disabled without breaking the platform.

Analytics: We may add analytics in future — you will be notified and can opt out.

Advertising (Google AdSense): When activated, AdSense uses cookies to serve relevant ads. You will receive a separate consent prompt at that time. You can opt out via Google's Ad Settings.

We do not use third-party advertising cookies without your explicit consent.

9. THIRD-PARTY PROCESSORS

• Supabase (EU): Auth, database, file storage — GDPR/DPA compliant
• Paystack (Nigeria): Payment processing — PCI-DSS Level 1 compliant
• Google Fonts (USA): Font delivery — standard Google Privacy Policy applies
• ACRCloud: Audio copyright fingerprinting at upload — audio fingerprints only, not personal data
• Cloudflare (USA): Hosting — compliant with applicable data transfer requirements

10. DATA BREACH NOTIFICATION

In the event of a breach affecting your personal data:

• The Nigeria Data Protection Commission (NDPC) is notified within 72 hours (NDPA s.40, GAID Art.7)
• South Africa's Information Regulator is notified as required under POPIA s.22
• Ghana's Data Protection Commission is notified as required under Ghana DPA s.35
• Affected users are notified within 7 days where feasible

11. CHILDREN'S PRIVACY

kwayv — AfricaSoulCentral is strictly for users aged 18 and above. We do not knowingly collect data from minors. If a minor's account is identified, it is immediately deleted and data purged. Contact privacy@kwayvapp.com immediately if you believe a minor has registered.

12. SOUTH AFRICA — POPIA SPECIFIC

Our Information Officer is responsible for compliance with POPIA. South African users may lodge complaints with the Information Regulator at inforeg.org.za if they believe we have violated POPIA. Our processing of SA users' data is consistent with the 8 POPIA processing conditions.

13. GHANA — DATA PROTECTION ACT 2012 SPECIFIC

We are registered or intend to register with Ghana's Data Protection Commission. Ghanaian users may lodge complaints with the DPC at dataprotection.org.gh. Processing of Ghanaian users' data complies with the principles under Ghana DPA Part II.

14. CHANGES TO THIS POLICY

Material changes are notified via email or in-app notice with 14 days advance notice. Continued use after notice constitutes acceptance.

NDPC Nigeria: ndpc.gov.ng · SA Information Regulator: inforeg.org.za · Ghana DPC: dataprotection.org.gh · Contact: privacy@kwayvapp.com